The 360° cloud-based remote connectivity solution built for scale, productivity, and security.
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.
enterprise customers
in the Tech Industry as ranked by BitSight Security Ratings
uptime
Security leaders must safeguard against increasing cyber threats amidst expanding attack surfaces. Key risk factors include:
✔ Device diversity
✔ Borderless offices
✔ Disparate digital ecosystems
✔ Distributed workforce
✔ External vendors
✔ Third-party contractors
Discover strategies for effectively managing remote and mobile workforce needs while ensuring secure and compliant support accessible anytime, anywhere.
Password randomization
Trusted devices
One-time passwords
Conditional access
Single sign-on (SSO)
Smart card re-direct
Organizations are leveraging the power of remote connectivity to provide staff the support they need to stay on top of their work. And happy employees mean happy customers. Unlock the power and potential of remote connectivity in your organization today.
Secure, scalable enterprise support solution for all your IT and embedded devices.
Work happens where the employee is – whether they are in the office, remote, or on the move.
Enhance your after-sales experience by enabling your in-house technicians to train, assist, and support your customers in an effective, efficient, and agile manner.
Provide a seamless 360° remote support with AR-based capabilities to resolve on-site issues with ease.
Support all devices across your infrastructure, from IT to IoT to OT, enabling direct issue resolution and real-time troubleshooting for users. TeamViewer Tensor Support provides a centralized dashboard for monitoring, managing, and accessing devices enterprise-wide.
✔ Deliver a seamless customer and employee support experience
✔ Ensure higher customer and employee satisfaction as well as stronger brand loyalty and retention
✔ Enable faster issue resolution in a secure, scalable manner
✔ Enhance your customer service with secure next-gen support for mobile apps and through web-based sessions via browsers
Empower your workforce with a secure access solution suitable for traditional, remote, and mobile work scenarios, optimizing efficiency and productivity. Ideal for hybrid workplaces and expanding remote teams, TeamViewer Tensor Work ensures seamless PC access from any location, maintaining centralized control.
✔ Enable immersive and easy-to-use remote access to your employees from anywhere
✔ Maintain privacy and discretion through dedicated secure remote work features
✔ Ensure faster time-to-deploy across your organization in no time with mass deployment
✔ Secure your remote access and work experience with integrated next-gen endpoint protection powered by Malwarebytes
Offer end-to-end encrypted remote support for embedded devices, minimizing downtime and onsite repair expenses. TeamViewer Tensor Embedded facilitates instant fault resolution and troubleshooting for field assets, while providing a centralized dashboard for device management across your digitalized value chain.
✔ Allocate resources far more effectively and efficiently, lowering travel expenses and reducing technician fatigue to a large extent
✔ Reduce incidental costs and offer attractive SLAs (Service Level Agreements) to improve customer experience and brand loyalty
✔ Improve service efficiency and reduce device downtime with rapid ROI
✔ Leverage remote connectivity to meet your digital transformation goals
Utilize enhanced collaboration for quicker problem resolution, providing remote technicians with real-time insights and augmented reality assistance. With TeamViewer Tensor Assist AR, expert technicians can remotely address issues using intuitive features like object tagging and document sharing.
✔ Enable your onsite service technicians and customers to get direct assistance on their smartphones from experienced technicians guiding them remotely through an immersive AR experience
✔ Increase productivity and knowledge transfer for technical repairs and maintenance or provide approval for inspections from a central location instead of time consuming on-site visits
✔ Lower travel costs by replacing on-site visits with remote expert help for service – while maintaining secure sessions powered by the TeamViewer global access network
✔ Achieve better first-time-fix rates and boost customer satisfaction by delivering an exceptional service
Leverage our expertise in deploying TeamViewer Tensor across your organization. Enable your IT departments to deliver industry-leading support experiences today.
✔ Best practices review
✔ Admin training
✔ License set-up
✔ User provisioning
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